What People Say

Here's what a few brilliant and kind people, all business leaders, say about working with me, and my teams.

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“I have worked with Tom for over 15 years and found him to evidence levels of
commitment and service that are extraordinary in my experience with agencies.
He cares, really cares, about his clients and when Tom is on your team, you can
relax and know that the work will be completed on time, on budget, and with
superior quality. Great guy, great talent, great partner!”
- Dr. Tom Potterfield, President, Velcro USA Inc., President, ITP

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"A little wary of what creating a website would entail, but knowing I had to do something about the old one that just wasn’t working anymore, I brought in Tom to walk me through it. Now that it’s done, I’m pleased how he didn’t try to ‘create’ our brand, but first listened to me, and took stock of our operations. Then he reached out and pulled together
all the different threads of who we are, what we do, and what we’ve been building over the years, and wove it into a
new ‘tapestry.’

The new site really does feel to me like the Quebrada™ ‘neighborhood bakeries,’ and our Fresh, Fresh, Fresh™ ideas.
I also see my menu, products and staff with a clearer sense of where my business can grow, and how we can better
serve our customers. It feels good."
- Kay Wiggin, President/Owner, Baker, Quebrada Baking Co., Arlington, Wellesley Hills

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“Tom has never been just a supplier or consultant; he’s been a partner. His pride in his work and deliverables is so strong that I’ve felt like he was a part of our organization. I’ve never doubted that he’s had my success, and my company’s success front of mind. Tom is dependable, intense and innovative.”
- Kim Baltier, Director, Strategic Accounts, Thermo Fisher Scientific

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“When we restaged our brand, calling Tom Lanen saved us days of foundering about what to do and equally as many finding the right answers. Our new website just would not have happened without him. We hit the boards running, and today are building an international customer base.”
- Bob Torgerson, General Manager, Lightman®/Visibility Systems Company

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“Tom's guidance, expertise and honesty helped me make the right decisions, which equated to successful projects for me, and my team. His creativity and energy are inspiring.”
- Tricia Rakiey, Customer Experience Manager, Biosciences, Thermo Fisher Scientific

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“I’ve worked with Tom Lanen for over a decade. You don’t work with someone for that long unless they bring you real value. Whether it was a poster series at Boston Whaler, a brochure at LoJack, or a sales promo at Keurig, he’s always taken the time to understand my needs, and then made it happen, exceeding expectations.”
- Dave Manly, Vice President/General Manager, Kuerig Premium Coffee Systems

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“During our five years together Tom worked incredibly well both up and down the organization; LISTENED and asked questions until he was sure that he understood the nuances of the challenge; and then developed innovative and consistently powerful on-target messages ... on-schedule and on-budget!”
- Sharon Halter, Divisional President, Thermo Fisher Scientific

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“I have worked with Tom Lanen on three national marketing & sales programs. He and his teams always brought the right online and offline resources to bear in a cost-effective and timely manner. We put our heads together, and one plus one doesn't yield two; it equals ‘big number’. And that refers to results, not costs.”
- Founder and CEO of manufacturing company start-up
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“Tom brings energy, enthusiasm and passion to every assignment. He cares deeply about his clients and takes great pride in developing strong concepts that meet objectives. His years of experience and professionalism instill confidence that he will deliver great work on time and within budget.” - Denise Boyd, Thermo Fisher Scientific

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“You Rock.” - Sales & Marketing Supervisor, Electronics Manufacturer

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With 21 years, and some amazing Web, creative, and marketing pros behind us, I believe the future belongs to those who know marketing is not only worthwhile, but critical - central to a business' well being.  If you need an ally to help move your business ahead, let's talk, and see if we're a fit. - Tom
> Contact Tom | 800.452.6231 | 508.497.8900  ext. 202